Terms of Service
Last Updated: May 28, 2026
1. Agreement to Terms
Welcome to PeptinovaX. These Terms of Service ("Terms") govern your access to and use of the peptinovax.com website and our services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.
2. Research Use Only
IMPORTANT: All products sold by PeptinovaX are intended strictly for research purposes only. Our products are NOT intended for human or animal consumption, therapeutic use, or any other purpose not explicitly related to scientific research.
By purchasing our products, you confirm that:
- You are at least 18 years of age
- You are purchasing products for legitimate research purposes only
- You will not use, sell, or distribute products for human or animal consumption
- You understand the products are not intended for diagnostic, therapeutic, or medicinal purposes
- You are qualified to handle research materials safely and responsibly
3. No Medical Advice Disclaimer
PeptinovaX does not provide medical advice, diagnosis, or treatment recommendations. The information provided on our website is for educational and informational purposes only and should not be construed as medical advice.
Always consult with a qualified healthcare professional before making any decisions regarding your health. We are not responsible for any actions taken based on information found on our website.
4. Orders and Payment
Order Process
Orders are processed through WhatsApp inquiry. To place an order, contact us via WhatsApp at +1 (518) 528-9484 or email at service@peptinovax.com. Our team will provide pricing, availability, and payment instructions.
Payment Methods
Payment may be arranged through PayPal or other agreed-upon methods. Full payment is required before order processing and shipment.
Order Confirmation
Upon receiving payment, we will confirm your order and provide estimated shipping times. Factory dispatch typically occurs within 48 hours after order confirmation.
5. Shipping and Delivery
We offer worldwide shipping. Standard shipping typically takes 7-14 business days for international delivery. Priority shipping options are available for faster delivery (3-5 days faster).
- Factory Dispatch: Within 48 hours after order confirmation
- Standard Shipping: 7-14 business days (International Express Delivery)
- Priority Shipping: 3-5 days faster (Expedited Delivery Upgrade)
Shipping times are estimates and may vary based on customs processing, destination country, and other factors beyond our control. Tracking information will be provided once your order ships.
6. Refunds and Returns
Due to the nature of research materials, we cannot accept returns on opened or used products. If you receive damaged or incorrect items, please contact us within 7 days of delivery with photographic evidence.
Refunds or replacements for eligible claims will be processed at our discretion. Contact us at service@peptinovax.com or via WhatsApp to report any issues with your order.
7. User Responsibilities
By using our website and services, you agree to:
- Provide accurate and complete information when placing orders
- Comply with all applicable laws and regulations in your jurisdiction
- Use products only for legitimate research purposes
- Maintain proper safety protocols when handling research materials
- Not redistribute products for unauthorized purposes
- Not use our website for any unlawful or prohibited activities
8. Prohibited Uses
You are prohibited from using our website or services to:
- Purchase products for human or animal consumption
- Resell products for non-research purposes
- Engage in fraudulent or deceptive practices
- Violate any applicable laws or regulations
- Transmit malware, viruses, or other harmful code
- Interfere with the proper functioning of our website
- Attempt to gain unauthorized access to our systems
9. Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is the property of PeptinovaX or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.
10. Limitation of Liability
To the fullest extent permitted by law, PeptinovaX shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products. Our total liability shall not exceed the amount you paid for the products in question.
We are not responsible for any harm resulting from misuse of our products, including but not limited to use for non-research purposes or improper handling.
11. Indemnification
You agree to indemnify, defend, and hold harmless PeptinovaX, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our website or products, your violation of these Terms, or your violation of any rights of third parties.
12. Governing Law
These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles. Any disputes arising from these Terms shall be resolved through good-faith negotiation or, if necessary, through binding arbitration.
13. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our website after any changes indicates your acceptance of the updated Terms. We encourage you to review these Terms periodically.
14. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
15. Contact Information
If you have any questions about these Terms of Service, please contact us:
- Email: service@peptinovax.com
- WhatsApp: +1 (518) 528-9484
- Website: peptinovax.com